We are open Monday to Friday, from 8:30am to 3:30pm. To support our rural community’s shift patterns and seasonal hours, we don’t force you into rigid full-day blocks—you can book from just 1 hour per day.

Officially, we welcome children from 6 months up to 12 years old. However, please note that due to our cosy available setup inside the primary school, Toybox is best suited and designed for children aged 6 months to 5 years old.

We keep our rates as low and accessible as possible:

• 👶 Ages 0 to 2 Years: £6.60 per hour
• 🧒 Over 2 Years: £6.00 per hour

We have a dedicated Toybox WhatsApp group, which we primarily use to send out important, immediate updates like emergency closures. Because we focus our full attention on the children, we don’t use daily diary apps. However, if your child is ever unwell, upset, or if there is anything you need to know, we will always pick up the phone and call you directly.

No, parents must supply their own nappies, wipes, and barrier creams if their child is still in nappies. We also ask that you provide a sun hat and pre-apply suncream during the summer months. To keep our hourly rates as low as possible for the community, we ask families to bring these personal care essentials along.

Absolutely! We highly encourage children to bring along any comfort items, dummies, or favourite blankets from home—especially if they will be having a nap with us. It plays a huge part in helping them feel safe, secure, and right at home.

To keep our staff-to-child ratios secure and our charity sustainable, the first day of sickness is charged at your normal full rate (as we cannot re-allocate the space at such short notice). Any booked sessions missed after the first consecutive day are charged at half price.

As a Registered Scottish Charity and a professional childcare provider, we hold ourselves to the highest standards of safety, care, and education.

We are fully registered with and regularly inspected by the Care Inspectorate, the independent regulator for care services in Scotland. Our staff are highly experienced and fully qualified (holding SVQ certifications in Playwork, Children’s Care Learning and Development, and Childhood Practice).

Toybox is a community-run, not-for-profit service registered with OSCR (The Scottish Charity Regulator).

• Scottish Charity Number: SC030007
• Every single penny generated by our fees goes directly back into staffing, resources, and maintaining excellent care standards for local families.

Because we are a community-run charity, we rely entirely on a committee of parents to help set the vision for Toybox. The committee officially acts as the employer, while our manager, Louise, handles the day-to-day operations of the playroom.

We always welcome fresh ideas, and joining the committee is a wonderful way to have your say in how Toybox is shaped.

• Share a Skill: Whether you have a knack for fundraising, communication or fun play ideas, your time is highly valued.
• Helping Hands: Our small garden area is always looking for a bit of TLC! If you’d like to help spruce it up, please let the team know.

For deeper reading into our operational guidelines, please click the links below to download our full policy documents:

• 📄 Photo Permissions Form [Download PDF]

If there is anything we haven’t covered here, or if you want to discuss your child’s specific requirements, please get in touch.